Introduction
- Save time for your team by connecting Ringover with Extrabat.
- Access your customer’s record in the click of a button.
Synchronize your contact directories
With contact sync, all of your Extrabat data including your phone book are always up to date and ready!
Access your customer’s information in just one click
During your Ringover calls, you can access your customer’s record in Extrabat in just a click of a button!
All the information you need, right in front of you.
Category
ProductivityDo you use Extrabat and want to integrate your phone system?
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Extrabat x Ringover Integration FAQ
- What is the Extrabat x Ringover integration ?
- Why combine Extrabat and Ringover for customer relationship management ?
- How to integrate Ringover with Extrabat ?
- What are the advantages of integrating your telephony with Extrabat with Ringover ?
What is the Extrabat x Ringover integration ?
The Extrabat Ringover integration allows you to link your business phone system with your CRM specialized for small businesses. This connection enables you to centralize both phone communications and customer data within a single tool.
Why combine Extrabat and Ringover for customer relationship management ?
Integrating Extrabat and Ringover provides you with a 360° view of your customer interactions. By centralizing phone calls and the information from these exchanges within your CRM, you improve your team’s productivity. Each incoming or outgoing call is linked to the customer’s record in Extrabat, optimizing sales tracking, increasing responsiveness, and delivering a smoother, more personalized experience for your clients.
How to integrate Ringover with Extrabat ?
Integrating Ringover with Extrabat is done in a few steps using a Webhook. From your Ringover interface, go to the Webhook section and activate the “Contact call” webhook. Next, enter the URL https://api.extrabat.com/v1/webhook/contact-event/ringover in the designated field, copy the key that appears on the screen, and share it with your Extrabat contact. If you encounter any issues, our support team is available to assist you through each step.
What are the advantages of integrating your telephony with Extrabat with Ringover ?
A CTI integration with Extrabat offers the following advantages:
- Data centralization: all your customer interactions are grouped together in a single tool, facilitating follow-up and management.
- Time savings: interactions and all customer information are automatically displayed in the CRM, reducing manual tasks.