Features:
- Unlimited meetings
- Conversation recording
- Transcriptions and summaries
- Conversational AI assistant (Ask Empower)
Empower by Ringover
Analyze every interaction.
Accelerate every opportunity.
Empower’s AI captures and analyzes every conversation to coach your teams and guide them toward stronger performance, interaction after interaction.
Turn every conversation into opportunity
-35%
time spent
on conversation analysis
-70%
time spent
on coaching
3×
less time
to get teams fully operational
Understand what is really happening in every conversation
Stop relying on impressions. Empower automatically analyzes 100% of your calls and video meetings to reveal the topics discussed, objections raised, buying signals, and opportunities to act on.
- Automatic transcription and summaries
- Detection of topics, objections, and buying signals
- Instant search across all your conversations
Anticipate risks. Seize opportunities.
AI automatically identifies the conversations that need your attention: high-potential opportunities, recurring objections, churn risks, or coaching needs.
- Smart alerts and workflows
- Prioritization of important conversations
- Recommendations based on conversation analysis
Help your teams improve at scale
Identify best practices, spot areas for improvement, and support every team member with objective data based on real situations.
- Automatic conversation scoring
- Library of best calls and snippets
- Personalized coaching based on your conversations
Automate tasks after every conversation
No more manual write-ups or lost information. Empower generates summaries, identifies next steps, and updates your tools automatically.
- Custom summaries tailored to each team
- Automatic CRM updates
- Suggested next steps
Explore Empower in 5 minutes
Explore the product at your own pace, with no sign-up and no need to wait for a demo.
Discover Empower’s key features
Per conversation
Every call is automatically summarized and analyzed by AI.
Ask AI about the key points in your conversations.
Benefit from real-time AI guidance during your calls.
Analyze every call using structured sales frameworks.
For all conversations
Practice with realistic calls and get feedback.
Measure call quality using your business criteria.
Quickly identify the key topics across all your conversations.
AI workflows
Automate actions based on insights from your conversations.
Your team. Your challenges. Your results.
Convert more opportunities Sales
Use every conversation and the full history of interactions to identify performance levers, coach your teams, and accelerate sales.
« Analyzing call content allows me to adapt the strategy: based on trends, prospects’ concerns, and the competitors most often mentioned on calls, we can review and adjust the sales pitch. »Adeline Vaneycke, Sales Director, SeDomicilier
Deliver a more consistent customer experience Customer support
Analyze every interaction, identify recurring causes of dissatisfaction across all exchanges, and improve service quality over the long term.
« Today, we have a much better understanding of what works on calls, we’re able to coach in a far more practical way, and we have a real view of individual and team performance. »Valentin Konrad, CEO, Flatchr
Identify and hire the best talent Recruiting
Analyze interviews, standardize evaluations, and make decision-making easier for recruiters and managers.
« The biggest value for us isn’t just the phone system. It’s the ecosystem of analytics, integrations, and AI that comes with it, all brought together in one solution. It’s a true productivity tool. »Reid Pace, IT Support Specialist, CCS Constructions Staffing
Plans tailored to every team
Manage your meetings with an AI assistant
- Unlimited meetings
- Transcriptions and summaries
- Calendar synchronisation
- Topic detection
- Keyword search
- Native integrations (CRM, ATS, Helpdesk…)
- Conversational AI assistant (Ask Empower)
Analyse your conversations
- Transcriptions and summaries
- Topic and conversation signal detection
- Call scoring
Get more from your conversations
- Native integrations (CRM, ATS, Helpdesk…)
- Conversational AI assistant (Ask Empower)
- AI-powered conversation and CRM exploration
- CRM Autofill
- AI workflows
Help your teams improve
- Call simulations with AI personas
- Live AI coaching
- Sales methodologies and analytics
Ready to discover Empower?
See Empower in action in a personalized demo.
Conversational AI Software FAQ
- What is Empower by Ringover?
- What are the main features of the conversational AI platform Empower?
- How does Empower improve team training?
- Is Empower compatible with other professional tools?
- How does sentiment analysis work?
- What are the benefits of Empower’s conversational intelligence software for businesses?
- Is Empower easy to set up?
- Can I try Empower before buying it?
- In which languages is Empower available?
- How can I get technical support for Empower?
- What is conversational AI?
What is Empower by Ringover?
Empower by Ringover is conversational AI software designed to help businesses optimize interactions with their customers and prospects. Thanks to advanced features such as call transcription, sentiment analysis, personalized recommendations, and automatic summary generation, this conversation intelligence software helps teams improve the quality of customer service and strengthen their business strategies.
What are the main features of the conversational AI platform Empower?
- Call transcription and call summaries
- Customer sentiment analysis with recommendations on tone and conversation pacing
- Automatic identification of key topics discussed during calls
- Advanced AI statistics on the quality and content of interactions
- Transcription translation in multiple languages (English, Spanish, German, Italian, Portuguese, Dutch, French)
- Integrations with business tools: CRM, telephony, helpdesk, etc.
- Call catalog and call tags for efficient transcription classification
How does Empower improve team training?
Empower analyzes agent performance by tracking key indicators such as the frequency of interruptions or speaking time management. It provides personalized feedback to improve communication skills, the effectiveness of sales pitches, and the quality of customer service.
Is Empower compatible with other professional tools?
Yes, Empower easily integrates with platforms like CRMs, business phone systems like Ringover, and helpdesk tools, allowing centralized and efficient management of customer interactions. You can find all Empower integrations here.
How does sentiment analysis work?
The Empower conversation intelligence software detects the emotional tone of conversations to assess customer satisfaction based on the transcriptions. This helps adapt future communications and improve the customer experience.
What are the benefits of Empower’s conversational intelligence software for businesses?
- Enhanced personalization of customer service
- Increased productivity through automation and advanced analysis
- Better decision-making based on conversation analysis
- Optimization of sales cycle and customer retention processes
Is Empower easy to set up?
Yes, Empower is a 100% cloud-based solution, deployable in just a few clicks without requiring advanced technical skills. Over time, you can easily specify the relevant terms to track based on your strategy and business needs.
Can I try Empower before buying it?
Yes, Ringover offers a free trial for its conversational intelligence software, allowing businesses to explore Empower’s features before full deployment and integration.
In which languages is Empower available?
Empower supports transcription and translation in multiple languages, including English, Spanish, Dutch, Italian, German, Portuguese, and French, making it easy to use for international activities.
How can I get technical support for Empower?
You can access Ringover’s dedicated Empower help center or contact our technical team directly via our website or by phone for any questions or assistance.
What is conversational AI?
Conversational AI refers to the use of artificial intelligence to interact with users through natural language, both written and spoken. It relies on technologies like natural language processing (NLP) and machine learning, enabling systems to understand, analyze, and respond to requests smoothly.
Among a conversational AI platform’s main applications are chatbots, virtual assistants, and automated conversational analysis solutions like Empower. Here are some advantages of conversational AI platforms:
- Better understanding of customers
- Identification of best sales and customer support practices
- Optimization of new hire onboarding to facilitate adaptation
- Identification and analysis of trends through customer interactions