Conversation intelligence Bullhorn

The Empower x Bullhorn integration connects your staffing software with an advanced communication platform, centralizing communication directly within Bullhorn’s CRM. This integration creates Bullhorn conversation intelligence via sentiment analysis. The integration allows recruiters to access call records, messages, and related data in one place, simplifying candidate communications and client relationship management.

Integrating Empower with Bullhorn gives staffing agencies a comprehensive view of candidate and client interactions. By consolidating calls and communication data within Bullhorn’s CRM, recruiters can:

• Quickly access relevant candidate profiles and client notes.
• Automatically link inbound and outbound calls to the appropriate candidate or client record.
• Enhance productivity with timely follow-ups and more personalized experiences for all contacts.

This integration ensures that recruiters have all the tools they need to deliver seamless and efficient interactions.

Setting up the Empower and Bullhorn integration is simple and uses Webhooks:

• Log in to your Empower dashboard and navigate to the Webhook settings.
• Activate the “Contact call” webhook and input the unique Bullhorn URL provided in the designated field.
• Copy the key displayed and share it with your Bullhorn representative to finalize the setup.

If you need assistance during the process, Empower’s support team is available to guide you through every step.

The Empower x Bullhorn integration provides several valuable benefits:

• Centralized Communication Records: All candidate and client call interactions are stored within Bullhorn, making it easy to track and reference for future interactions.
• Enhanced Time Efficiency: Automatically syncing call details with candidate and client records in Bullhorn reduces manual data entry, freeing up recruiters to focus on building relationships and filling roles.
• Improved Candidate Experience: With instant access to comprehensive communication histories, recruiters can respond to candidate and client inquiries quickly and effectively, strengthening trust and satisfaction.

This integration empowers staffing teams to manage high volumes of interactions while maintaining a high-quality experience for candidates and clients alike.