Zoho CRM Phone System Integration (VoIP / Dialer)

Yes, Zoho has phone integrations for cloud-based PBX and VoIP telephony systems. Zoho integrates with popular call management providers and CCaaS like Ringover.

Zoho has a functionality called Zoho Telephony, which is also known as PhoneBridge, which allows you to connect PBX or VoIP systems so you can make and receive calls from within Zoho.

A phone integration with Zoho will have important functionalities like click-to-call, which allows you to place a call by simply clicking a contact’s phone number. Data will be automatically synced across the CCaaS and Zoho, so you’ll have access to call logs, notes, and more.

Zoho integrates with VoIP business telephony systems for increased productivity and efficiency. Zoho integrates with VoIP through its PhoneBridge API so your CRM and VoIP is integrated into one interface.

Integrating Zoho with a VoIP software is a matter of just a few clicks. There’s no downtime and no technical skills needed.

You can make phone calls with Zoho if you integrate it with your VoIP software. This integration results in increased productivity thanks to functionalities like single-click dialing, enriched data, and automatic data synchronization.

With single-click dialing, you’ll be able to make unlimited calls just by clicking on a contact’s name–you won’t need to type in any phone numbers. Once you start making calls, you’ll see big time savings thanks to the automatic data synchronization between your VoIP software and Zoho. When you make a call to or receive a call from a contact, you’ll have the client’s interaction history, any notes regarding the client. Plus, all interactions will be recorded in Zoho without any action on your part.

Zoho does not have a customer success tool but it does integrate with popular customer success software like Ringover, Hubspot, Zendesk, Custify, ChurnZero, and more.

These integrations allow you to sync the data between two software to understand individual customer journeys and increase productivity.

Zoho integrates with many popular PBX and VoIP call management providers, a list which includes Ringover and more. Integrating your business telephony system and your CRM allows you to easily measure the effectiveness of your calls and the influence they have on your sales.

Once your VoIP phone system is integrated with Zoho, you can make and receive calls from within Zoho and better track phone calls thanks to automatic synchronization of data like call logs, call notes, and contact updates.

Yes, Zoho offers a VoIP service called Zoho Voice for small- and medium-sized businesses. The service offers unlimited calling to the US, Canada, and Australia, and some multichannel communications like texting. However, if you need a more robust VoIP solution, consider Ringover. Ringover offers unlimited calling to more than 110 destinations, and multichannel communication ranging from voice calls, videoconferences, text messages, email, WhatsApp, and more.