Business communication software for SaaS Maximize Value in Every Conversation, Skyrocket Productivity
The versatile, user-friendly, multi-channel SaaS solution (covering calls, SMS, video, social networks, and more) designed to streamline your interactions with customers and prospects for maximum efficiency.
Multiply Your Sales Team’s Success
Optimize your team’s efficiency by reducing time-consuming manual tasks. This empowers your staff to focus on the essentials: connecting with more prospects and driving higher sales.
- Call campaigns
- Integrated Dialer & CRM file pop-up
- Call tags and notes synchronization
Deliver an Optimal Customer Experience
Elevate customer satisfaction with a personalized welcome, seamlessly guiding them to the right department or contact. Enjoy lightning-fast response times, ensuring efficient handling of all requests!
- Advanced IVR and intelligent call distribution
- Customized call scripts
- Omnichannel messaging
Effortlessly Oversee Team Performance
Monitor real-time activity, analyze results with ease (such as call volume, appointments booked, and campaign progress), and measure your ROI. Additionally, optimize during activity peaks by adjusting resources accordingly.
- Advanced statistics (calls, campaigns, videoconferences…)
- Real-time indicators
- Call summary
Analyze Calls, Adapt Your Strategy
Quickly visualize trends, assess the quality of your agents’ and salespeople’s talk tracks, and identify those who may need support. Implement concrete actions to ensure you don’t miss a single opportunity!
- Automatic topic detection
- Call transcriptions and summaries
- Mood analysis and personalized advice
Easily Coach your Teams, Even Remotely
Foster employee success and provide personalized coaching through advanced supervision features. Whether in real-time or retrospectively, guide them using real-world examples.
- Recordings and double listening
- Whispering or in-call intervention
- Transcription and analysis of conversations
Adopt an Easy-to-Use Solution
Empower your employees with an intuitive and quick-to-use solution accessible from anywhere, perfect for international teams or remote workers. Take control of the solution autonomously and adapt it as your business evolves.
- 100% autonomous management
- Excellent call quality (99.95% SLA guaranteed)
- Requires only an Internet connection
Effortless Tool Integration in Just a Few Clicks
Quickly and easily connect your CRM, Helpdesk, and other solutions seamlessly with perfect compatibility.
Discover all our integrations