Summary
In this article, we present the best VoIP software of 2024. Our goal is to help you choose the telephony software best suited to your needs and budget.
VoIP is a modern, flexible, and economical phone solution. It offers many features such as voicemail, call recording, instant messaging, and unlimited calls.
It also allows you to manage your incoming and outgoing calls from any device connected to the Internet, including computers, smartphones, or tablets.
This flexibility ensures smooth communication with your clients, collaborators, and partners, regardless of your location.
But with the multitude of offers on the market, how do you choose the ideal telephony software? What criteria should guide your choice?
To clarify this, we have selected for you the 7 best telephony software of 2024, evaluated according to their prices, features, and reliability.
Table: Top 7 Best Telephony Software 2024
| Software Name | Special Features |
|---|---|
| Ringover | Unlimited calls, call transfer, CRM and helpdesk integrations, IVR, etc. |
| Quicktalk | Virtual numbers, complete telephone system |
| Ringcentral | Unlimited calls, call routing features |
| OVH Telecom | Telephone lines, call filters |
| Cloudtalk | Virtual numbers, Incoming call management |
| 3CX | Integration with CRM, WhatsApp, IVR |
| Google Voice | Virtual number and text messages |
List: Best Telephony Solutions
1. Ringover: A Versatile and Flexible Choice
Opt for Ringover, a telephony software that meets your communication requirements. Ringover excels with its diverse and efficient service offerings.
Whether your team focuses on sales, customer support, or recruitment, Ringover provides the essential tools to improve your prospecting, collaboration, customer relationship management, and technical support.
Benefit from the reliability and security of a cloud-hosted solution. Ringover allows you to access your business phone system from any device connected to the Internet and use advanced features such as voicemail, call recording, or video conferencing.
Make unlimited calls to 110 destinations for enhanced local presence.
Ringover telephony software pricing
Ringover offers three pricing plans tailored to your needs and budget. For $21 per user/month, the Smart plan includes basic features and an interactive voice response (IVR) menu.
The Business plan, at $44 per user/month, allows the integration of your VoIP phone with your main business tools, the possibility to launch text message campaigns, and access to an advanced IVR (Interactive Voice Response).
With the Advanced plan at $54 per user/month, launch call campaigns via Power Dialer, benefit from localized numbers and voicemail drop functionality, plus an intelligent IVR for optimal call management.
🔥Ringover Tip
You can work more efficiently and effectively by implementing a VoIP software which automates certain aspects of outreach and call management.
2. Quicktalk: VoIP Software for Small Businesses
If you run a small business and are looking for a telephony software that is simple, affordable, and professional for managing your calls online, Quicktalk is the solution for you. This software is specifically designed to meet the needs of startups and small businesses.
With Quicktalk, choose and configure your business phone number in a few moments. Customize your phone greeting with a voicemail, an interactive voice menu (example: "press 1, press 2, etc.") and set precise rules for call distribution.
The call recording and tracking feature allows you to stay on top of your activity, with access to detailed analytics.
Quicktalk offers the freedom to make and receive unlimited calls to 36 international destinations from any device connected to the Internet (computer, smartphone, tablet).
Additionally, you have the option to transfer your calls to your mobile phone and contact your clients with your Quicktalk number directly from your mobile.
3. RingCentral RingEx
RingCentral RingEx is a unified platform that combines messaging, video, and phone to meet business needs.
RingCentral RingEx is a cloud telephony solution using the SIP (Session Initiation Protocol), ensuring compatibility with a large number of SIP desk phones.
It also offers the ability to use devices like computers, smartphones, or tablets to initiate and receive calls via the Internet, guaranteeing excellent sound quality and reliability.
The service includes unlimited calls to more than 40 countries, including the United States, Canada, Mexico, China, Europe, Australia, among others.
Benefit from a wide range of features such as voicemail, call recording, call transfer, and call forwarding, plus the assignment of a unique number.
4. OVH Telecom
Known primarily for its web hosting solutions, OVH also stands out as a telecom operator with IP telephony offers.
OVH Telecom provides reliable and customized telephony solutions, meeting professional requirements while offering attractive rates.
5. Cloudtalk
Like Ringover, Cloudtalk is a cloud telephony solution that allows you to make and receive calls via the Internet. Cloudtalk allows you to customize your greeting with a voicemail, an interactive voice menu, and call assignment rules for a better customer experience.
Advanced telephony features
A telephony solution provides a range of advanced features to level up your operations and ultimately improve your bottom line.
6. 3CX
3CX relies on SIP calling, allowing calls to be received and made over the Internet with a professional number, while offering a myriad of features such as voicemail, call recording, call transfer, conference calling, among others.
7. Google Voice
Google has also entered the VoIP market. With Google Voice, you get a unique number that makes it easy to receive calls, send text messages, and organize professional video conferences.
Conclusion
You now have a complete overview of the most efficient telephony solutions for 2024. Whether you are looking for flexibility, versatility, innovation, simplicity, affordability, or customization, one of the 8 options presented here will meet your expectations.
These solutions offer key benefits and features to optimize your communications, whether with clients, prospects, collaborators, or partners.
It is time to discover the benefits of VoIP, a technology that allows you to make calls via the Internet. Select the telephony solution that meets your requirements and budget, and do not hesitate to request a free demo or trial. You will soon see the positive impact on your business!
Telephony Software FAQ
What is VoIP telephony software and how does it work?
VoIP telephony software allows you to make and receive voice calls over the Internet by converting voice into digital data. It uses the Internet Protocol (IP) to route data in the form of packets over networks such as the Internet or a local area network (LAN).
What are the advantages of using VoIP telephony software compared to a traditional phone line?
Using VoIP telephony software offers many advantages compared to a traditional phone line, including:
- Significantly lower communication costs, especially for international and long-distance calls.
- More flexibility and mobility, allowing you to make and receive calls from anywhere with an Internet connection. This is particularly advantageous for remote work and travel.
How to choose the best VoIP telephony software for your business or personal use?
To select the VoIP telephony software best suited to your business or personal needs, consider the following elements:
- The features offered by the software, such as simultaneous call management, call routing, voicemail, etc.
- The ability to integrate with the tools you already use (Zendesk, Salesforce, etc.).
- The cost of the software, which depends on the number of users, call fees, and others.
- The quality and reliability of the calls, influenced by the Internet connection, the equipment used, and the support provided. To facilitate your choice, do not hesitate to consult specialized reviews, comparisons, product demonstrations, or customer reviews.
What criteria should be considered to compare the different VoIP solutions available on the market in 2024?
When comparing VoIP solutions in 2024, consider the following aspects:
- The quality of service and connection, influenced by factors such as bandwidth, speed, latency, and packet loss rate.
- The features provided by the provider, including voicemail, conferencing, call transfer and forwarding, obtaining a unique number, and many others.
- The costs associated with calls and subscriptions, varying according to destinations, call durations, options, and selected plans.
- The compatibility with existing hardware and software, as well as with international standards.
